How to Resolve Intuit Data Protect Backup Failed Error?

Intuit Data Protect is a holistic service that assists QuickBooks users by securing their accounting data. This service creates a backup of the company files and thus creates a repository to prevent data loss. While using the tool, users may come across "Intuit Data Protect Backup Failed" error. It can be caused due to a variety of factors and users can perform a multitude of troubleshooting methods to fix it.


What Leads to Intuit Data Protect Backup Failed Error

  • FAT32 set up instead of NTFS.

  • Problems related to firewall misconfiguration.

  • Not logged in as an admin.

  • The version of Microsoft.NET Framework is not up to date.

  • The system might not meet the basic requirements to run the IDP. 

  • The login information might be wrongly entered by the user.

How to Get Rid of Intuit Data Protect Backup Failed Error?

Fix 1: Update QuickBooks.

  • Run QuickBooks in administrator mode.

  • Click on "Update QuickBooks" in the "Help" menu.

  • Click on "Get Updates" and also mark the “Reset Updates” option.

  • Hit on "Update" and wait for the process to finish.

  • When the update is done, restart the PC and then try the backup process once again.

Fix 2: Configure the Firewall

  • In the "Start" menu, look for "Windows Firewall"

  • Open the Windows Firewall.

  • Click on "Allow a program to get through Windows Firewall."

  • Hit on "Allow Another App".

  • Then, click on "Browse."

  • Go to "Program Files (x86)/Common Files/Intuit/Data Protect."

  • Look for the 'QBIDPservice.exe' file.

  • Hit on 'Open.'

  • Choose 'Network Type.'

  • Click on "Private" and tap on 'Ok.'

  • Hit on "Add" and then add the files "IBUenghost.exe" and "IntuitDataProtect.exe."


Fix 3: Incorporate IDP in the Trusted Websites

  • Click on the "Start" button. 

  • Tap on "Internet Options."

  • Click on Security.

  • Go to Trusted Sites.

  • Advance to Sites and type backup.com, *.intuit.net, *.intuitdataprotect.com, *.intuit.com, *.QuickBooks.com, and "workplace.intuit.com" one at a time.

  • Then click on the Add button.

  • Make sure that the 'Require Server Verification' box is not checked.

  • Click Close, then hit on Ok. 

Fix 4: Run Data Protect Diagnostic Tool


  • Right-click on the IDP button.

  • Click on "About Intuit Data Protect."

  • Now, press the Ctrl and F2 keys together.

  • Hit on "Check for Problems".

Fix 5: Incorporate Data Protection to the Startup list

  • Hold the "Win+R" keys down to open the Run Window.

  • In the Run box, type "MSConfig."

  • Go to the Startup tab and check that all of the QuickBooks services are running.

  • Click "Apply" and then hit on "Ok."


We have covered all the viable methods that can fix Intuit Data Protect Backup Failed Error in QuickBooks. If the error does not cease, then get in touch with our technical experts at the helpline at +1-800-615-2347.

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